Start with the scope
Ask what the proposed service covers and which requested tasks need to be discussed separately. Homes vary, so clear expectations matter more than a generic checklist.
Ask these seven questions
1. Which service best fits the current condition of my home? 2. Which rooms and surfaces are part of the discussed scope? 3. Are cleaning supplies included? 4. Can I provide products I prefer? 5. Which interior add-ons are available? 6. What access details should I share? 7. How much notice is needed to change the appointment?
Use the call to be specific
Mention the property type, approximate room count, current condition, and priority areas. A direct conversation helps both sides understand the requested work before the visit.
Need cleaning service?